| Your goal |
How you can upgrade |
Special cell phone requirements |
Where to find help* |
| You want your battery to last longer |
Buy a new battery |
No |
Check the manufacturer's Web site or service provider's retailer for a new battery; visit our Buying new section for more advice on finding a legitimate battery
|
| You want better reception or a new service provider |
Consider changing carriers |
To keep your cell phone when you switch providers, you must have a phone that uses GSM technology. Cingular and T-mobile are currently the largest cell phone providers using GSM. |
An independent cell phone retailer may unlock your phone when you sign a new contract with a service provider that uses GSM technology, or you can search online for services that will unlock your phone; Unlock123 is an option for those with Nokia phones;
Find out how various Service providers rated in our latest survey (available to subscribers)
|
| You want more memory for pictures or music |
Add memory, or clean out your phone's memory |
A phone with a removable memory card slot and/or a service plan that lets you send multimedia messages or email. |
To find a new memory card, check the service provider's Web site or retail store
To clean out your phone's memory, delete or send excess pictures to an email address for storage; check your user manual or the manufacturer's Web site for help
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